1. Introduction

A & D Designer’s Group Pte Ltd (‘A&D’, ‘we’, ‘our’ or ‘us’) respects your privacy and is committed to protecting personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

2. Personal Data We Collect

We may collect your name, contact number, email address, property address, renovation requirements, floor plans, photographs, videos, budget, preferred renovation timeline, and any information you voluntarily provide through our website, WhatsApp, telephone, email, or in person.

3. Purpose of Collection

Your personal data is used to respond to enquiries, prepare quotations, arrange site visits, provide interior design and renovation services, manage projects, provide after-sales support, improve our services and comply with legal obligations.

4. Website Forms

Information submitted through quotation forms, consultation requests or contact forms will only be used to respond to your enquiry and provide our services.

5. WhatsApp Enquiries

When you contact us via WhatsApp, we may retain your messages, phone number, images, videos and renovation requirements to assist with your enquiry and project.

6. Cookies & Analytics

Our website may use cookies, Google Analytics 4, Google Search Console and Google Tag Manager to understand website usage, improve user experience and monitor website performance.

7. Google Ads & Conversion Tracking

We may use Google Ads, Performance Max campaigns, conversion tracking and enhanced conversions (where applicable) to measure advertising effectiveness. This may include tracking actions such as quotation requests, contact form submissions and WhatsApp button clicks.

8. Third-Party Services

We may engage trusted providers, such as Google, Meta, WhatsApp, Microsoft, website hosting companies, and email service providers, to support our business operations.

9. Portfolio & Testimonials

With consent, where required, completed renovation photographs, videos, and customer testimonials may be used for marketing, portfolio, and social media purposes.

10. Data Security

Reasonable administrative, technical and organisational measures are implemented to protect personal data from unauthorised access, disclosure, alteration or loss.

11. Retention

Personal data will only be retained for as long as reasonably necessary to fulfil the purposes for which it was collected or as required by law.

12. Your Rights

Subject to the PDPA, you may request access to your personal data, request corrections or withdraw consent by contacting us.

13. Cross-Border Transfers

Where cloud-based providers are used, personal data may be processed outside Singapore, subject to appropriate safeguards.

14. Updates

This Privacy Policy may be updated periodically. The latest version will always be available on our website.

15. Contact

For privacy enquiries or PDPA requests, please contact A & D Designer’s Group Pte Ltd through the contact details published on https://interior.sghttps://interior.sg .